Modernize Communication with HIPAA Secure Text and Email.
Who this platform is for:
• Skilled Nursing Facility Administrators
• Assisted Living Facility Executive Directors
• Memory Care/Dementia Care Facilities
Carefeed's HIPAA secure SaaS platform digitizes any materials senior communities would like to share with their families, residents, staff or referral sources. Carefeed automates antiquated processes like paper admission agreements, welcome packets, and safety announcements and seamlessly distributes them via text, email, voice, or video.
No apps to download or passwords to remember!
Text/email admissions agreements or compliance documents to families and residents for e-signatures.
Text/email families a visitation update, a sign-up link, and automatic self-assessment/risk consent, providing a record of all visitors.
500+ templates and image library of events to create robust activity calendars that can be printed, texted and emailed.
Automate resident and family satisfaction surveys for real time feedback with
Automate care messaging (one-to-many or one-to-one) and deliver based on preferences. I.e. Safety notifications, COVID update, important changes etc.
Drive positive public reviews with the ability to steer to specific review websites. Online reviews are today’s referral.
Here's HOW it works...
Determine what you want to share:
- Calendar of events
- Announcement etc.
Upload pictures, documents (PDFs, Word docs etc.), and/or videos in our easy to use platform.
We will turn your materials into a beautiful mobile experience that can be shared with your residents and their loved ones via text or email.
Transform the way you communicate with your residents & family members.
Instantly translates into 109 languages.
Here's WHY we are doing it...
Benefits for Administrators:
- Exceed expectations with a digital front door strategy.
- Save time chasing family members
(i.e. leaving voicemails, waiting for call
- Be proactive and automate your communications with residents and their family members.
- Turnkey service
- Branded by you
Benefits for Care Partners:
- Provide valuable information when & where they want it 24/7 (on their phone).
- Increase family involvement in care. (The true decision makers)
- Increase life satisfaction of residents by proactively connecting them with their loved ones.
- Improve family-staff relationships by sharing photos.
- Expand communication reach
Simple, Secure, Cloud-based
Administrator Success Stories
"I love that when I send an important message to our families, residents, and staff there are analytics to confirm receipt"
~ Melanie S.
"My admissions staff loves the ability to text or email admission agreements for e-signatures."
Care Partner Success Stories
"It was great to receive the notification of all the virtual events scheduled this month. (My mom is excited about her 'virtual trip' to Rome.)"
"Since we live out of town it's really nice to receive consistent, positive communications in addition to the calls and care conference.
Let us show you what others communities are doing and specifically how we can help you!