Handle grievances with care.
Eliminate inefficiencies and compliance risks with automated grievance tracking.
Manage grievances digitally
Turn paper, phone-based, and in-person complaints into a digital workflow that streamlines resolving issues quickly to build trust with residents and families.
Automate tracking and reminders
Assign investigators and reviewers automatically by grievance type, track progress instantly, and receive reminders to ensure every grievance is addressed on time.
Accelerate investigation-to-resolution timelines
With structured investigation templates, teams can accelerate decision-making, reduce inconsistencies, and resolve grievances more efficiently while staying compliant.
Use analytics and reporting for better outcomes
Real-time insights and benchmarking help communities spot trends, streamline resolutions, improve quality, and ensure consistent grievance handling across all locations..
Why senior living and long-term care communities choose Carefeed:
Automated
Improve resident care and family connections, drive staff efficiency, and boost cost savings with automated processes.
Unified
Connect, communicate, educate, and improve care all in one place.
Integrated
Reduce manual work and manage compliance with seamless integrations into your EHR and HR systems.