What is a Digital Front Door Strategy?

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When a potential new resident or their family walks through your “front door,” are you tech-savvy (digital) or antiquated (knock, knock)?

The year 2020 has significantly accelerated the need for digital-first interactions within senior communities. Using technology to provide a seamless, smart, and frictionless experience upon initial interaction, residents and their loved ones will assume all processes are top-notch, primarily clinical. 

The challenge is that most senior communities are still operating with antiquated methods. 

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